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The architecture of IT value
I try to keep up on my reading. It?s important. In the past year or so, I?ve come across three books that I think complement each other nicely, and taken together outline a program for improving IT management. The books...
Thought you might all appreciate this limerick I wrote today (Merv Adrian said ?there must be a limerick in there? and so there was): My sixteen year old daughter is mild But the ads she gets lately are wild I...
Quick cross-post - I am very pleased with how this report for HP on their IT data warehouse turned out: http://h10124.www1.hp.com/campaigns/downloads/EMA_HP-ITPS-1011_WP.pdf -Charlie
I've been telling everybody and their sister that the Kindle version of my 2nd edition was only $9.99. Boy, was I wrong. That's the price only for the 1st edition. (Why, oh why, do I so often believe things too...
This week marked an event I?ve been anticipating for a long time: the general availability of the revised edition of my book, Architecture and Patterns for IT: Service Management, Portfolio Management, and Governance (Making Shoes for the Cobbler?s Children). (Amazon...
Ada Lovelace, Image via Wikipedia A recurring idea in IT management discussions is that we need to lose the ?IT? ("Information Technology") in "IT Service Management." Or maybe just the ?T? or just the ?I? -- I?ve heard all variations....
As many of you may know, I have accepted a position with Enterprise Management Associates as Research Director for IT Portfolio Management. I have a blog site there where I will be posting frequently, especially with regard to industry and...
Here are the draft abstracts for the major Second Edition chapters: Chapter 1. IT in a world of continuous improvement Abstract: Discussions of IT management struggle when they are not grounded in fundamental principles. This chapter sets forth working definitions...
Wordle of my book manuscript (all 139,000 words) Click to enlarge
Alert readers may have have noticed in my overall process architecture the idea of a generic process "Improve Service," and corresponding concepts of Improvement Opportunity in the data architecture and Continuous Improvement System in the systems architecture. This is the...
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